Ordering Icon

Ordering
Mobile App Icon

Mobile App
Marketing Icon

Marketing
Learning Solutions Icon

Learning Solutions

Invoices & Payments Icon

Invoices & Payments

Sales Tools Icon

Sales Tools
Service Tools Icon

Service Tools
Help Icon

Help

Marketing FAQs

Send us an email, or give us a call!

Mobile Questions

Co-Op Claims

Ansira
Phone: 1-877-634-9260
Email: Customerservice@ansira.com
Hours: M-F 9am to 8pm EST

Video Production & Customization

Strategic America
phone: 800-728-0991
LennoxVideo@strategicamerica.com

CAP Program Agencies

To enroll in CAP, visit www.LennoxDealerMarketing.com

US Agency:
Strategic America
Phone: 800-728-0991
Email: lennoxhelp@strategicamerica.com

Canada Agency:
Publicis
Phone: 866-366-8248
Fax: 416-925-7733
Email: lennox@publicis.ca

Dealer Advocacy Program

ReviewBuzz
Phone: 760-407-8080 ext 2
Email: support@reviewbuzz.com
Chat: Log in to your ReviewBuzz account and use the in-app chat box

Lennox SPIF Program

Consumer.Promotions@Lennoxind.com
ContactUs@MyLennoxSPIF.com
Phone: 1-800-941-1379

Lennox Consumer Promotions

Consumer.Promotions@Lennoxind.com
ContactUs@MyLennoxSPIF.com
Phone: 1-800-941-1379

Comfort Shield Labor Warranty

General questions
Warranty-HvacSupport@Aig.com
or call: 866-816-2434
Claim questions
Warranty-ComfortShieldClaims@aig.com
or call: 866-816-2434
Program Training
hvacwarrantysales@aig.com

Lennox Utility Programs

utilityrebates@lennoxind.com
lennoxinvoices@leidos.com

Lennox Social Media Program

Visit
LennoxDealerMarketing.com to enroll
or call: 800-728-0991 with questions
lennoxsocialmedia@strategicamerica.com

LennoxPros Technical Assistance

LennoxPros Help Desk
phone: 877-570-0123
Open a ticket online

LennoxPros Feedback

feedback@lennoxpros.com

My Lennox Rewards

Visit: MyLennoxRewards.com
Email: support@mylennoxrewards.com
Call: 1-877-922-4483

Preferred Vendor

Visit: https://www.lennoxpros.com/partner-resources/preferred-suppliers
Email: LennoxDealerPrograms@lennox.com

Frequently Asked Questions

+ Why Social Media?

Social media is an online community where people are sharing their home innovation, comfort, and efficiency-related experiences and, therefore, Lennox felt like it was a natural place to get involved. We believe social media is where we can contribute and build relationships with people who are passionate about the same things we are. By creating accessible and compelling social touch points for consumers to interact with us, we can help shape the conversations that are already happening.

Not only does Lennox want to have a corporate brand presence on social but feels than an integral part of our brand presence online is the dealer social program. Our ultimate goal as a brand in social is to blaze the trail for our dealers by engaging with consumers on all the major social channels.

+ How can I participate in the Consumer Promotions program?

Eligibility for consumer promotion and access to promotion offer details is based on participation in the Lennox CAP program. Visit www.lennoxdealermarketing.com to enroll in the CAP program or email capprogram@lennox.com with program questions.

+ I don't remember the email addressed I provided when I enrolled in CAP. What should I do?

US participants can call Strategic America at 800-728-0991, and Canada participants can call Publicis at 866-366-8248 to find the email address used at registration.